Privacy Policy

Last updated: [22.08.2025]

Jinjer Hikes respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website jinjerhikes.life or interact with our services.

1. Data We Collect

We may collect the following types of data:

Contact details: such as your name and email address when you subscribe to our newsletter or make inquiries.
Booking & purchase data: when you purchase a tour or product, we collect necessary details to process your booking (e.g., name, email, billing information).
Technical data: such as IP address, browser type, operating system, and website usage statistics (through cookies and analytics tools).

2. How We Use Your Data

We use your information to:

Provide our services (e.g., newsletter, bookings, and tours).
Communicate with you about updates or promotions (with your consent).
Process payments securely.
Improve our website and user experience.

3. Payment Processing

When you purchase a product via our website, payment is processed through secure third-party providers. Depending on your chosen method, this may include:

Credit/Debit Card Payments – processed via a certified payment gateway (PCI-DSS compliant).
PayPal – transactions are handled by PayPal Holdings Inc. (EU users: PayPal Europe S.à r.l., Luxembourg).
Bank Transfer – if you choose this method, your bank details are processed directly by your bank and not stored by us.
Klarna (planned) – payments processed through Klarna Bank AB (publ), which may include identity and credit checks in line with their terms.

👉 We do not store or have access to your full payment details (such as card numbers or bank login data). This information is handled exclusively by the payment providers.

4. Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to understand website traffic and improve functionality. You can manage or disable cookies in your browser settings.

5. Data Sharing

We do not sell your personal information. Data may be shared with trusted service providers (e.g., email marketing, payment processors) solely for the purpose of delivering our services.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined here or to comply with legal obligations.

7. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your data.
Withdraw consent to data processing at any time.
Request restriction or objection to certain data uses.
Request data portability.

To exercise these rights, contact us at: hello@jinjerhikes.life.

8. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

9. Contact Information (Legal Requirement)

Responsible under GDPR:
Luka Jinjolava
Vienna, Austria
+43 6602397945
hello(at)jinjerhikes(dot)life

(Full postal address is available upon justified request. For privacy reasons, we do not publish it openly.)